Embun Luxury

Resort & Luxury Villa Customer Successful Story

Uncover the inspiring success story of a resort that combined innovation and hospitality to enhance efficiency, guest happiness, and profitability.

About Embun Luxury Villa

Embun Luxury Villas is a new local luxury villa located roughly a 45 minutes drive away from Kuala Lumpur. Named after the owner's mother, inspired by her own travels around the globe and driven by her desire to create a haven of tranquillity, what started out as a personal project for the family is now a popular luxury villa in Malaysia. Located on a hill and surrounded by nature, it is a great place for one to escape the hustle and bustle of city life, to really rest and relax.

Why They Chose Softinn Over Other Providers?

Helping hotels and rentals simplify operations and strengthen guest relationships

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Chose Softinn for its practical and user-friendly system.

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Matched their operational needs.

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Easier to use compared to other providers.

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Reliable support from Softinn made the decision reassuring.

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The Challenges Before Using Softinn PMS / Booking Engine

  • Faced challenges in managing daily operations effectively.
  • No proper property management system in place.
  • Handling reservations was tedious and time-consuming.
  • Difficulties in coordinating with housekeeping.
  • Tracking payments was inefficient.
  • Slowed down team workflow.
  • Harder to maintain smooth guest experiences.
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How Softinn Improved Their Team's Efficiency and Operations

  • Streamlines tasks across all departments.
  • Saves time and boosts efficiency.
  • Improves guest management.
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Q:Would you recommend Softinn to other hoteliers? Why?

Ans: Yes, because Softinn makes hotel operations easier and more efficient.

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