Yay! We're the merit winner of APICTA 2022
All-In-One Solution for
Independent Boutique Hotels
Be in Control. Run Your Hotel Like a Pro
We create business predictability for the hotel owners and enable hotel automation through these products
User-friendly and Reliable PMS
Operating a hotel is a full-time job. You need to be on point with the guest, room cleanliness, and money. Softinn PMS will be your sidekick in the hotel operation both when you're in the office and out-of-the-office.
Solution To:
Increase Sales with Channel Manager
The price competition is real. Overbooking is a nightmare. Remain competitive and agile on your pricing strategy is a day-to-day challenge. Let Softinn Channel Manager syncs the reservations, price and allotment with OTAs. So, you can focus on winning the competition.
Solution To:
Solve Staffing Challenges with a Hotel Kiosk
Softinn's Hotel Kiosk reduces your reliance on front desk staff by providing guests with a smooth, 24/7 check-in and check-out experience—cutting labor costs, boosting efficiency, and keeping operations running even during staff shortages. Implement unmanned hotel.
Solution To:
Save OTAs Commissions with Booking Engine
Why pay 17% booking commissions when you can take bookings on your official website, Facebook Fan Page, and WhatsApp. Encourage direct bookings by advertising special offers through a zero-commission booking engine.
Solution To:
Level Up Your Hotel Brand with CMS Website
Branding helps to build loyalty. It is essential to have an official website that tells your stories and brand. We develop an effective, SEO-optimized, and good looking website that convert lookers into bookers.
Solution To:
Connected with the Tools You Already Use
Sync Rates & Availability
Automatically update your rates and inventory across all OTAs in a single click. Stay in control and avoid overbookings.
Siteminder
Staah
Sync Invoice
Automatically export journal transactions, invoices, and payments to your accounting software — saving time on manual bookkeeping and speeding up monthly closings.
QuickBooks
UBS
SQL
Q3F Aurelia
QNE
Autocount
Bukku
Collect Guest Payment
Collect and track the guest payments as easily as a click of a button. Seamless payment experience for your hotel guests.
Midtrans
PayPal
Billplz
ADAPTIS
DOKU
Manage Smart Door Lock
Instantly assign and revoke room access codes for guests. Secure, contactless check-ins made simple. Integrated with more than 60 brands and continuing to grow.
Intego
Orbita
LEVEL
TTLOCK
Connect Softinn with the systems you already use to run your hotel more efficiently. Click to check the full list of integrated systems.
More Than 1,278 Hotels Use Softinn
2024
Bookings GMV
13M+
2024
Kiosk Usage
39K +
Daily
Direct Bookings
93K +
Daily
Check-Ins/Outs
5K +
Daily
Concurrent Users
305
Connected to
148 OTAs
Why Independent Hotels Choose Softinn?
1
Effective
Softinn provides an all-in-one platform that simplifies hotel management, from reservations to guest communication. Independent hotels can run operations smoothly and focus more on delivering excellent guest experiences.
2
Less Manual Work
With automation features like online bookings, instant payment processing, and real-time inventory updates, hotel staff spend less time on repetitive tasks and more time engaging with guests.
3
High ROI
By reducing operational costs and boosting direct bookings, Softinn helps independent hotels achieve a higher return on investment. Hotels gain more revenue while keeping expenses manageable.
Check Out Which Independent Boutique Hotels Use Our Products
See why independent hoteliers trust us to grow their business
-
Fenix Inn Hotel
-
MUO Boutique Hotel
-
Sura Inn Hotel
-
Hotel Taiping Perdana
-
Artisan Eco Hotel
-
7 Suria Hotel
Level up your guest experience with Softinn Hybrid Kiosk.
A genuinely convenient self check-in journey.
Our Clients Said
Weng Kin
Parkland Hotel Cameron Highland
Pleased with the service provided by Jee Shen and team. Very professional and open to feedback and always provide solution for our self check-in kiosk.
Amir Wahid
Alun Retreat
Using the Softinn System is very convenient for the resort in handling guest check-ins and check-outs. It's easy to use and simple to learn for first-time users. Highly recommended!
Ah Rou
The Great Hotel Ipoh
This software has greatly reduced the workload for the HR department and helped resolve issues more efficiently. The management team also responds in a timely manner. It would be even better if there were a mobile app available.
Benedict L
Web Developer for a Hotel
Softinn has made managing my hotel bookings so much easier! The user interface is intuitive, and the overall experience has been seamless. Highly recommended for anyone in the hospitality industry.
Muslim
Sura Inn Hotel
Softinn definitely helps save time and makes work easier for the whole operational team — from Front Office and Housekeeping to Management, Auditors etc.
Peggy
D&F Boutique Hotel
Softinn is simple, reliable, and designed with hoteliers in mind. It makes daily operations easier and helps improve both efficiency and the guest experience.
Weng Kin
Parkland Hotel Cameron Highland
Since using Softinn together with integration of self-serve kiosk, we are able take up the management of other hotels thus improving revenue and guest satisfaction.
Cheryn T.
D&F Boutique Hotel
The provided the basic software needs for hotelier which is easy for front office officer to use, its pretty straight forward. Another thing would be the simple website template which is allowing us to have a platform to provide more info to the public & another channel. They also constantly update & innovate new features of their software.
Emmy
Harvinton Mansion Genting Highland
We've been using this system for our first hotel and the experience has been excellent — it's modern, user-friendly, and has made our daily operations so much smoother. The support team is always responsive and helpful whenever we need them. Because of the positive results, we decided to also implement it in our second hotel. Managing both hotels with the same platform has saved us a lot of time and given us better visibility across properties. Highly recommended!
Read The Customer Success Use-Case
Real stories, Real results
Muslim
Manager of Sura Inn Hotel
Sura Inn was built on a simple promise: Simply to Sleep. Located in the heart of Dungun, we offer clean, comfortable rooms and warm hospitality — without the fuss. Whether you're here for business, family, or UiTM, our friendly service and fair rates ensure the restful stay you deserve.
Cy Tan
Operation Manager at Le Shore Hotel
Escape to tranquility at Hotel Le-Shore, a hidden gem nestled in a charming fishing village along the serene Selangor River. Ideal for romantic getaways and nature lovers, our hotel offers an unforgettable retreat with breathtaking river views, private balconies.
Solutions For Every Role In Your Hotel
Admin & Owner
Get Started
Manager
Get Started
Front Desk
Get Started
Housekeeping
Get Started
Finance
Get Started
Marketing & Sales
Get Started