Direct Booking CTA with Perks
Airport Hotel

Stay Between Flights. 5 Minutes From The Terminal.

We create business predictability for the airport hotel owners and enable hotel automation through these products

User-friendly and Reliable PMS

Our PMS is built for airport hotels, simplifying hourly, day-use, and overnight bookings with flexible check-in/out, real-time availability, and group reservation management — ensuring smooth service for travelers, airline crews, and corporate clients

Solution To:

Un-Registered Money
Operation Chaos
Staff Shortage
Money Traceability
In-Experience New Staff
PMS Icon

Increase Sales with Channel Manager

Airport hotels rely heavily on online travel agents (OTAs) and airline crew partnerships. Our Channel Manager connects all your booking sources — from Expedia to airline portals — into one system. It automatically updates rates and availability in real time, reducing overbooking risks and ensuring crew contracts are managed seamlessly alongside regular guests.

Solution To:

Overbooking
Payment Traceability
Manual Data-Entry
Price Competitions
Channel Manager Icon

Go Contactless with Softinn and Reduce Queuing Time

The Softinn Kiosk enables 24/7 self check-in/out for transit guests and airline crews, reducing queues and staffing pressure while letting guests scan a QR code, choose their room, and get a key card within minutes.

Solution To:

Labor Shortage
Night Shift
Labor Cost
Un-Expected Absence
Kiosk Icon

Seamless Direct Bookings with Booking Engine

Our Booking Engine helps airport hotels secure direct, instant reservations with multi-language support, last-minute booking options, and special deals like hourly or day-use packages — letting guests confirm stays on the go before they land.

Solution To:

High Commission
Surrounding Competitions
Low Profit Margin
Brand Awareness
Be Icon

Level Up Your Hotel Brand with CMS Website

Keep your website updated with ease. Highlight transit-friendly promotions, day-use packages, shuttle schedules, and crew accommodation offers without relying on a developer. Our CMS empowers your marketing team to adjust content quickly to match traveler needs, peak seasons, or airline partnerships.

Solution To:

Branding
Marketing
Promotion
CMS Icon

Connected with the Tools You Already Use

Sync Rates & Availability

Automatically update your rates and inventory across all OTAs in a single click. Stay in control and avoid overbookings.

Siteminder

Siteminder

Staah

Staah

Sync Invoice

Automatically export journal transactions, invoices, and payments to your accounting software — saving time on manual bookkeeping and speeding up monthly closings.

QuickBooks

QuickBooks

UBS

UBS

SQL

SQL

Q3F Aurelia

Q3F Aurelia

QNE

QNE

Autocount

Autocount

Bukku

Bukku

Collect Guest Payment

Collect and track the guest payments as easily as a click of a button. Seamless payment experience for your hotel guests.

Midtrans

Midtrans

PayPal

PayPal

Billplz

Billplz

Adaptis

ADAPTIS

Doku

DOKU

Manage Smart Door Lock

Instantly assign and revoke room access codes for guests. Secure, contactless check-ins made simple. Integrated with more than 60 brands and continuing to grow.

Intego

Intego

Orbita

Orbita

LEVEL

LEVEL

LEVEL

TTLOCK

Integrated Solutions to Power Your Hotel
Connect Softinn with the systems you already use to run your hotel more efficiently. Click to check the full list of integrated systems.
Learn More

Softinn Unique Selling Points

Profit Sharing

Flexible Stay Options

Offer more than just overnight rooms. From hourly bookings and day-use packages to full stays, your hotel adapts to the needs of transit travelers, airline crews, and business guests. Guests can check in at any hour, rest between flights, or book for a few hours to freshen up all managed seamlessly through the PMS and BE.

Rates Plan

Seamless Travel Convenience

Cater to time-sensitive travelers with free airport shuttles, luggage storage, and easy check-in/out options. Guests don't have to worry about waiting in line or carrying bags during layovers — your hotel becomes a hassle-free stopover point.

Monthly Statements

Crew & Corporate Solutions

Simplify group and repeat bookings for airline crews and corporate partners. Manage contract rates, handle bulk reservations, and streamline group check-ins to build stronger long-term relationships while reducing manual work.

Business Growth

Smart Add-On Services

Boost guest satisfaction (and revenue) with in-room dining, grab-and-go meals, and optional flight status integration. Travelers can order food late at night, grab breakfast before dawn, or check live flight times on your website or lobby screens.

More Than 1,278 Hotels Use Softinn

2024
Bookings GMV

13M+

2024
Kiosk Usage

39K +

Daily
Direct Bookings

93K +

Daily
Check-Ins/Outs

5K +

Daily
Concurrent Users

305

Connected to

148 OTAs

Alun Retreat Resort Pangkor
Pan Borneo
Dnf Hotel Seremban
Jeds Island Resort
Iconic Regency Service Residences
Eastwood Valley Golf & Country Club
Harvinton Mansion
Bay Suites by Pinstay Plus
Hotel 7 Suria Kota Kinabalu
Hotel Le Shore Selangor
Hotel Seri Malaysia
Sepilok Forest Edge
Hulu Tamu Eco Resort
Embun Luxury Villa
Snooze Hotel
Gadek Hotspring Wellness & Spa Resort
Alun Retreat Resort Pangkor
Pan Borneo
Dnf Hotel Seremban
Jeds Island Resort
Iconic Regency Service Residences
Eastwood Valley Golf & Country Club
Harvinton Mansion
Bay Suites by Pinstay Plus
Hotel 7 Suria Kota Kinabalu
Hotel Le Shore Selangor
Hotel Seri Malaysia
Sepilok Forest Edge
Hulu Tamu Eco Resort
Embun Luxury Villa
Snooze Hotel
Gadek Hotspring Wellness & Spa Resort
Muo Hotel
Rose Cottage by De'La Ferns
Fenix Inn Sdn Bhd
10 Mentigi
Sugeh Hill Resort
Artisan Eco Hotel
Maryami Sufi Resort
Monocolo Boutique Hotel Sabah
Arch By The River
Fahrenheit Suites Kuala Lumpur
The Youniq Hotel Group Sdn Bhd
Dima Garden
Sky Water Villas
Treasure Hotel and Suite Melaka
Rest Inn Hotel
The Concept Hotel
DJ Citi Plaza
Muo Hotel
Rose Cottage by De'La Ferns
Fenix Inn Sdn Bhd
10 Mentigi
Sugeh Hill Resort
Artisan Eco Hotel
Maryami Sufi Resort
Monocolo Boutique Hotel Sabah
Arch By The River
Fahrenheit Suites Kuala Lumpur
The Youniq Hotel Group Sdn Bhd
Dima Garden
Sky Water Villas
Treasure Hotel and Suite Melaka
Rest Inn Hotel
The Concept Hotel
DJ Citi Plaza

Check Out Which Airport Hotel Use Our Products

Explore success stories of airport hotels powered by our smart hospitality tools.

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Level up your guest experience with Softinn Hybrid Kiosk.

A genuinely convenient self check-in journey.

Our Clients Said

Read The Customer Success Use-Case

Real stories, Real results

Pinstay
Pic

Kit

OTA Executive at Pinstay

Pinstay is a property management company that specializes in short-term rentals and serviced apartments, mostly in Kota Kinabalu. Our goal is to provide a seamless and comfortable stay for our guests while helping property owners generate passive income. We manage a portfolio of apartments in key locations like Jesselton Quay, K Avenue, ITCC Manhattan Suites, Bay Suites, Sutera Bay and other commercial properties. We focus on offering a home-away-from-home experience with amenities like fully equipped kitchens and spacious living areas.

Solutions For Every Role In Your Hotel

Admin & Owner

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Admin & Owner

Manager

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Manager

Front Desk

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Front Desk

Housekeeping

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Housekeeping

Finance

Get Started
Finance

Marketing & Sales

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Marketing

Frequently Asked Questions

What if I lost my internet connection?

Fret not! You may still issue room keys and check in your guests using our Hotel App. No internet required.
Our Hotel App works as a client between your hardware (e.g. hotel door lock, credit card terminal, MyKad reader, passport reader etc.) and the cloud system.
Run marketing campaigns using our promotion code system. Segmentize your guests using data collected in your PMS.
There's no additional maintenance fee. You get the product, software updates, and monthly training. All-inclusive in the monthly subscription.
Onboard and train new staff within a day with a self-paced video guide. 200+ video guides available and still growing. OR book your slot to join the free monthly group training offered by Softinn.
Because we offer "try before you buy" program. Don't trust what others said; try it!