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24.5% of the Best Campsite
in Malaysia use Softinn
The Rise of Camping & Glamping
Campsites today go beyond simple tent pitching—travelers seek unique stays like glamping domes, family chalets, or riverside tents with BBQs. This trend makes campsites an exciting hospitality business but also brings challenges in managing bookings, payments, and guest expectations.
Challenges Campsite Owners Face
Running a campsite is rewarding, but it's not always easy. Many operators struggle with:
Collecting Payments
Deposits and balances can be messy without automation. Manual payments increase the risk of errors, no-shows, and extra admin work.
Selling Add-ons & Packages
BBQ pits, firewood, or adventure tours are great upsells—but without an easy way to promote them, many campsites miss out on extra revenue.
Managing Bookings Across Platforms
Guests book through Airbnb, Booking.com, Agoda, and even walk-ins. Without a system, this often leads to double bookings and wasted time updating calendars manually.
Handling Check-in and Check-out
Late-night arrivals or early departures can be tough to handle, especially with limited staff. This creates delays and frustration for both guests and owners.
Simplify, Sync & Grow Your Campsite
We create business predictability for the campsite owners and enable automation through these products
Take Bookings with Booking Engine
Guests today want instant confirmation without waiting for replies. With Softinn's Booking Engine, your campsite can accept reservations directly on your website—day or night. Whether it's a dome, tent, or riverside chalet, guests can secure their spot online with ease.
Solution To:
Showcase Your Campsite with Content Management System
Your website is your digital front gate. With Softinn's Content Management System, you can easily update photos, highlight packages, and share upcoming events—no tech skills needed. Make your campsite shine online and attract more direct bookings.
Solution To:
Simplify Operations with Property Management System
Running a campsite involves more than just taking bookings. Softinn's Property Management System helps you organize check-ins, keep track of housekeeping, and manage guest information—all in one dashboard. Less paperwork, more peace of mind.
Solution To:
Stay in Sync with Channel Manager
Avoid the headache of double bookings. Softinn's Channel Manager connects your campsite listings on Airbnb, Booking.com, Agoda, and more—so availability updates instantly across all platforms. One update, everywhere.
Solution To:
Why Campsite Owners Choose Softinn?
Mobile-friendly Bookings for Guests on Any Device
Allow campers to book tents, domes, or chalets easily from their phone, tablet, or laptop—anytime, anywhere.
Reduce Reliance on OTAs and Earn More from Direct Bookings
Encourage guests to book directly on your website and keep more profit by avoiding high commission fees.
Save Time by Automating Booking and Payment Processes
Cut down on manual work with an all-in-one system that handles reservations, payments, and confirmations automatically.
Simplify Booking Changes and Cancellations.
Guests can easily update their bookings online — no endless back-and-forth calls or emails. Clearly defined penalties are shown upfront, so guests know the rules, and you avoid disputes.
Why Campsite Owners Choose Softinn?
Trusted by Campsite Owners Across Malaysia
From glamping domes to riverside chalets, campsite operators nationwide rely on Softinn to manage bookings, streamline daily operations, and offer guests a smooth digital experience. By digitizing their business with Softinn, campsite owners save time, reduce costs, and unlock more opportunities to grow their revenue with ease.
Campsite Owners We Work with
Discover the campsites growing their business with Softinn
CampRED @ Berjaya Hills
Address: PT23548, Jalan Bukit Tinggi Resort, Bukit Tinggi, 28750 Bentong, Pahang
Arch By The River
Address: LOT 7766, Jalan Taman Asoka, Taman Asoka, 71700 Mantin, Negeri Sembilan
River & Glamp
Address: Nur Laman Bestari Eco Resort, Jalan Sungai Tua, Kampung Batang Batu, 68100 Batu Caves, Selangor
More Than 1,278 Hotels Use Softinn
2024
Bookings GMV
13M+
2024
Kiosk Usage
39K +
Daily
Direct Bookings
93K +
Daily
Check-Ins/Outs
5K +
Daily
Concurrent Users
305
Connected to
148 OTAs
Check Out Which Campsite & Glamping Use Our Products
Explore success stories from glamping retreats powered by our smart hospitality tools
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River & Glamp
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River & Glamp
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Hulu Taman Eco Resort
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Hulu Taman Eco Resort
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Arch By The River
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Arch By The River
Level up your guest experience with Softinn Hybrid Kiosk.
A genuinely convenient self check-in journey.
Our Clients Said
Weng Kin
Parkland Hotel Cameron Highland
Pleased with the service provided by Jee Shen and team. Very professional and open to feedback and always provide solution for our self check-in kiosk.
Amir Wahid
Alun Retreat
Using the Softinn System is very convenient for the resort in handling guest check-ins and check-outs. It's easy to use and simple to learn for first-time users. Highly recommended!
Ah Rou
The Great Hotel Ipoh
This software has greatly reduced the workload for the HR department and helped resolve issues more efficiently. The management team also responds in a timely manner. It would be even better if there were a mobile app available.
Benedict L
Web Developer for a Hotel
Softinn has made managing my hotel bookings so much easier! The user interface is intuitive, and the overall experience has been seamless. Highly recommended for anyone in the hospitality industry.
Muslim
Sura Inn Hotel
Softinn definitely helps save time and makes work easier for the whole operational team — from Front Office and Housekeeping to Management, Auditors etc.
Peggy
D&F Boutique Hotel
Softinn is simple, reliable, and designed with hoteliers in mind. It makes daily operations easier and helps improve both efficiency and the guest experience.
Weng Kin
Parkland Hotel Cameron Highland
Since using Softinn together with integration of self-serve kiosk, we are able take up the management of other hotels thus improving revenue and guest satisfaction.
Cheryn T.
D&F Boutique Hotel
The provided the basic software needs for hotelier which is easy for front office officer to use, its pretty straight forward. Another thing would be the simple website template which is allowing us to have a platform to provide more info to the public & another channel. They also constantly update & innovate new features of their software.
Emmy
Harvinton Mansion Genting Highland
We've been using this system for our first hotel and the experience has been excellent — it's modern, user-friendly, and has made our daily operations so much smoother. The support team is always responsive and helpful whenever we need them. Because of the positive results, we decided to also implement it in our second hotel. Managing both hotels with the same platform has saved us a lot of time and given us better visibility across properties. Highly recommended!
Read The Customer Success Use-Case
Real stories, Real results
Cahaya Norhaini Sulaiman
Strategy & Business Development Director at River & Glamp
River & Glamp is a glamping (glamorous camping) site located in Ulu Yam, Selangor, Malaysia. We offer a unique blend of nature and comfort, with tents situated by the river. Our packages include meals and activities such as river tubing, cycling, and archery. Being easily accessible from Kuala Lumpur, it has become a popular destination for families, couples, and groups seeking short retreats, team-building events, and other gatherings.
Elisa
IT & Communications Admin of Hulu Tamu Eco Resort
HTER Campsite is a tiny campsite nestled in a developing orchard located in Hulu Tamu, Batang Kali, Hulu Selangor, Selangor. We currently have just 23 campsite lots with facilities like individual plugpoints, restrooms, surau, parking & other services that could make a beginner-level camper be less intimidated to try the activity.
Solutions For Every Role In Your Hotel
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