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Cloud-based Hotel Management System with Hotel Self Check-In/Out Kiosk
Self-servicing hotel check-in, check-out and walk-in guest reservation
Hotel Kiosk Demo (Videos)
Watch a demo of the hotel kiosk check-in and check-out process
Three Reasons Hotels Choose Softinn Kiosk
1
One Vendor for PMS and Kiosk
No more chasing multiple vendors for support. With Softinn, you get both the PMS and kiosk from the same team—one contact point, faster issue resolution, and seamless integration.
2
Proven Product Quality
We build for reliability and ease of use. That's why hotels using Softinn kiosks achieve higher guest adoption, enjoy stable operations, and often come back to order more units.
3
A Long-Term Partner
We don’t just sell kiosks—we grow with our customers. By controlling both the PMS and kiosk, we deliver faster improvements, regular feature upgrades, and continued investment in your long-term success.
How to Manage?
Track bookings, room status, payments, etc. Set room rates and offer using PMS.
Are You Sure That the Guests Enjoy It?
Hospitality is about the Human Touch
Remember the small talk we were trained to engage while we perform a guest check-in?
Imagine your guest started his trip with a flight delayed. Then, upon arrival, three business meetings await. By the time he finished, it's already 10 pm. The last thing he wanted is to start a conversation at the front desk during check-in.
Many prefer privacy and the self-service check-in experience.
Small Talk is Not for Everyone
We hate to admit it. Sometimes, the system helps deliver a better guest experience. NO one enjoys queuing.
Who Enjoy Queuing
Let's See What Our Hotel Customer Say About Us
Weng Kin
Parkland Hotel
Since using Softinn together with integration of self-serve kiosk, we are able take up the management of other hotels thus improving revenue and guest satisfaction
Emmy
Harvinton Mansion Genting Highland
We've been using this system for our first hotel and the experience has been excellent — it's modern, user-friendly, and has made our daily operations so much smoother. The support team is always responsive and helpful whenever we need them. Because of the positive results, we decided to also implement it in our second hotel. Managing both hotels with the same platform has saved us a lot of time and given us better visibility across properties. Highly recommended!
Emmy
Snooze Hotel
The best part is self check in and out using kiosk which are out of my expectation here.
Ah Rou
The Great Hotel Ipoh
This software has greatly reduced the workload for the HR department and helped resolve issues more efficiently. The management team also responds in a timely manner. It would be even better if there were a mobile app available.
Weng Kin
Parkland Hotel
Since using Softinn together with integration of self-serve kiosk, we are able take up the management of other hotels thus improving revenue and guest satisfaction
Weng Kin
Parkland Hotel
Since using Softinn together with integration of self-serve kiosk, we are able take up the management of other hotels thus improving revenue and guest satisfaction
See What Travelers Say About Our Customers
Eddie Wong
Snooze Too Hotel
Staff is very helpful. The self check in / out is superb easy.
Thomas Heaven
The Great Hotel Greenhill Ipoh
The fully automated check-in was interesting, but the real star was the excellent WhatsApp service response. Definitely recommended for stays in Ipoh!
Farah Yusry
Snooze Hotel
Self check in and check out are my top favorite things about this hotel.
Vinoshaa lala
Snooze Hotel
The best part is self check in and out using kiosk which are out of my expectations here.
Izzynea Hamid
Parkland Suites
Check-in is at 3 pm, and there is a kiosk for check-in and check-out, which I actually liked as it was very convenient.
Jessie Lee
The Great Hotel Greenhill Ipoh
It's quite interesting the check in and check out process were managed by a machine. You basically self-service through the process - scanned passport, key room number, make payment, receive and return access card.
Not Sure Which to Choose? Arrange a Demo to Explore!
What Makes Softinn Kiosk Different?
Purpose-built for hotels
Works out of the box with Softinn PMS
Loved by guests and staff
Affordable for budget hotels
Continuously improved with real hotel feedback
Proven with 90%+ kiosk usage in front desk-less hotels
Customer
Hi FATboy, I want to know more about the difference between Softinn Kiosk and other common kiosk. Can you explain it to me?
Softinn FATboy
Of course! First of all, our Hotel Kiosk is integrated with PMS and ecosystem. Our hotel kiosk is fully integrated with Softinn PMS, which can seamlessly manage room availability, prices and booking information of more than 40 OTAs (such as Booking.com, Agoda). But on the contrary, ordinary kiosks generally run as standalone systems or have limited integration with hotel PMS or channel managers. These ordinary kiosks usually lack advanced upsell features or integration with external OTAs and services.
Customer
Wow, very interesting. What are the very functional physical features of your Hotel Kiosk??
Softinn FATboy
Of course! First of all, our Hotel Kiosk is integrated with PMS and ecosystem. Our hotel kiosk is fully integrated with Softinn PMS,which can seamlessly manage room availability, prices and booking information of more than 40 OTAs (such as Booking.com, Agoda). But on the contrary, ordinary kiosks generally run as standalone systems or have limited integration with hotel PMS or channel managers. These ordinary kiosks usually lack advanced upsell features or integration with external OTAs and services.
Customer
Wow, very interesting. What are the very functional physical features of your Hotel Kiosk?
Softinn FATboy
The physical features of our Hotel Kiosk include TouchScreen, IC and passport scanner, receipt printer, card dispense and payment terminal. The special feature of our hotel kiosk is that we have smart door lock integration and can automatically issue room access rights through smart locks or room cards. This is what makes us different from other ordinary kiosks. Ordinary kiosks usually do not support room card issuance or payment.
Customer
Thank you very much for your explanation. I now understand why so many people like Softinn's kiosk.
A Conversation Between FATboy and Our Customer
Let us learn more about the difference between Softinn's kiosk and ordinary kiosks on the market.
Chat with Our Sales TeamChoose What Truly Works for Your Hotel
Each product can be of great help to your hotel, and different combinations will have different effects
Property Management System
Channel Manager
Hotel Direct Booking Engine
Hotel Kiosk
Hotel Website CMS
Your Final Choice Is:
Select Your Products
Fatboy
Join an Online Product Demo
Sit back and watch a live demo of the Hotel Kiosk with other hoteliers.
(20 to 30 minutes online session)