Spend Less Time on Paperwork, More Time with Guests

Softinn makes your daily front desk work easier — from faster check-ins to seamless payments — so you can focus on giving guests a great stay

The Challenges Front Desk Agents Face

Working at the front desk can be stressful:

Long queues check-out hours. Impatient customers.

01

Guests frustrated with slow manual processes.

02

Mascot

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Repetitive data entry and paperwork that eats up time.

04

Handling payment errors or room assignment mistakes.

Front Desk Agent

How Softinn Helps You Win

Faster Check-In & Check-Out

Use Softinn's PMS and kiosk solutions to process guests in seconds — no more long lines.

Less Paperwork, More Efficiency

Automate registration forms, invoices, and receipts. Spend less time typing, more time assisting.

Smart Room Management

Quickly assign rooms and see real-time availability to avoid mistakes and guest dissatisfaction.

Seamless Payment Processing

Integrated payment systems reduce errors and make transactions stress-free.

What Other Front Desk Agents Say:

💬 "With Softinn, check-ins are so much faster. Guests notice the difference, and I finally have time to give them proper attention instead of rushing through paperwork."

— Front Desk Agent, Penang

Front Desk Agent

Free Resources for Front Desk

Learn More

Want to Make Front Desk Work Stress-Free?

Book a Free Demo with Softinn

Frequently Asked Questions

What if I lost my internet connection?

Fret not! You may still issue room keys and check in your guests using our Hotel App. No internet required.
Our Hotel App works as a client between your hardware (e.g. hotel door lock, credit card terminal, MyKad reader, passport reader etc.) and the cloud system.
Run marketing campaigns using our promotion code system. Segmentize your guests using data collected in your PMS.
There's no additional maintenance fee. You get the product, software updates, and monthly training. All-inclusive in the monthly subscription.
Onboard and train new staff within a day with a self-paced video guide. 200+ video guides available and still growing. OR book your slot to join the free monthly group training offered by Softinn.
Because we offer "try before you buy" program. Don't trust what others said; try it!