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About Maryami Sufi
Maryami Sufi Wellness Spa Resort or well-known as Bonda Valley, own by Bonda Rozita one of the famous successful businesswomen in Malaysia. Located at Batang Kali, the resort comes with two different types of accommodations which are Rumah Hutan and Rumah Sungai. Inspired by the owner, the concept of the resort is following Malay houses which represent the beauty and wisdom of traditional architecture. With great pleasure, Bonda Valley is a good choice for anyone who wishes for the best trip with nature.
Why They Chose Softinn Over Other Providers?
Helping hotels and rentals simplify operations and strengthen guest relationships
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Discovered Softinn via Google.
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Tested Free Trial.
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Chose Softinn PMS & Booking Engine after discussions.
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Reasons: automate reservations, integrate payment gateway, reduce manual work.
The Challenges Before Using Softinn PMS / Booking Engine
- Managed 20+ accommodation units manually.
- Delays in replying to WhatsApp inquiries.
- Manual reservation forms.
- Minimal deposits → frequent no-shows.
- Poor handling of cancellations.
- Manual Excel tracking for payments and housekeeping.
How Softinn Improved Their Team's Efficiency and Operations
- Operations transformed:
- Real-time tracking of reservations & payments.
- Automatic housekeeping status updates.
- No more Excel spreadsheets or phone calls.
- Staff focus shifted to guest service instead of paperwork.
- Key improvements:
- Eliminated overbooking issues.
- Reduced guest complaints.
- Seamless booking experience for guests.
Q:Would you recommend Softinn to other hoteliers? Why?
Ans: Absolutely — it provides a reliable, user-friendly solution that helps hotels scale, reduce complaints, and deliver better guest experiences.
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