Enable Centralized Management for Your
Hotel Chains

Reduce Expenditure by Sharing Resources &
Maximize Return by Group Branding

We create business predictability for the hotel owners and enable hotel automation through these products

PMS for Central Governance & Branch Autonomy

Enable the hotel branches to operate independently whilst the HQ remained in the loop. Be in control by managing user access and roles. Train your staffs remotely. Comprehensive reporting. Accounting software friendly.

Solution To:

Un-Registered Money
Operation Chaos
Staff Shortage
Money Traceability
In-Experience New Staff
PMS Icon

Connect with 140+ OTAs with Channel Manager

The price competition is real. Overbooking is a nightmare. Remain competitive and agile on your pricing strategy is a day-to-day challenge. Let Softinn Channel Manager syncs the reservations, price and allotment with OTAs. So, you can focus on winning the competition.

Solution To:

Overbooking
Payment Traceability
Manual Data-Entry
Price Competitions
Channel Manager Icon

Go Contactless with Softinn and Reduce Queuing Time

65.7% faster check-in using pre-arrival web check-in. Install hotel kiosk at your lobby for self-check-in and check-out. Send e-invoice & e-receipts to the guest.

Solution To:

Labor Shortage
Night Shift
Labor Cost
Un-Expected Absence
Kiosk Icon

Increase Direct Bookings with Booking Engine

Why pay 17% booking commissions when you can take bookings on your official website, Facebook Fan Page, and WhatsApp. Encourage direct bookings by advertising special offers through a zero-commission booking engine.

Solution To:

High Commission
Surrounding Competitions
Low Profit Margin
Brand Awareness
Be Icon

Level Up Your Hotel Brand with CMS Website

Branding helps to build loyalty. It is essential to have an official website that tells your stories and brand. We develop an effective, SEO-optimized, and good looking website that convert lookers into bookers.

Solution To:

Branding
Marketing
Promotion
CMS Icon

Connected with the Tools You Already Use

Sync Rates & Availability

Automatically update your rates and inventory across all OTAs in a single click. Stay in control and avoid overbookings.

Siteminder

Siteminder

Staah

Staah

Sync Invoice

Automatically export journal transactions, invoices, and payments to your accounting software — saving time on manual bookkeeping and speeding up monthly closings.

QuickBooks

QuickBooks

UBS

UBS

SQL

SQL

Q3F Aurelia

Q3F Aurelia

QNE

QNE

Autocount

Autocount

Bukku

Bukku

Collect Guest Payment

Collect and track the guest payments as easily as a click of a button. Seamless payment experience for your hotel guests.

Midtrans

Midtrans

PayPal

PayPal

Billplz

Billplz

Adaptis

ADAPTIS

Doku

DOKU

Manage Smart Door Lock

Instantly assign and revoke room access codes for guests. Secure, contactless check-ins made simple. Integrated with more than 60 brands and continuing to grow.

Intego

Intego

Orbita

Orbita

LEVEL

LEVEL

LEVEL

TTLOCK

Integrated Solutions to Power Your Hotel
Connect Softinn with the systems you already use to run your hotel more efficiently. Click to check the full list of integrated systems.
Learn More

More Than 1,278 Hotels Use Softinn

2024
Bookings GMV

13M+

2024
Kiosk Usage

39K +

Daily
Direct Bookings

93K +

Daily
Check-Ins/Outs

5K +

Daily
Concurrent Users

305

Connected to

148 OTAs

Alun Retreat Resort Pangkor
Pan Borneo
Dnf Hotel Seremban
Jeds Island Resort
Iconic Regency Service Residences
Eastwood Valley Golf & Country Club
Harvinton Mansion
Bay Suites by Pinstay Plus
Hotel 7 Suria Kota Kinabalu
Hotel Le Shore Selangor
Hotel Seri Malaysia
Sepilok Forest Edge
Hulu Tamu Eco Resort
Embun Luxury Villa
Snooze Hotel
Gadek Hotspring Wellness & Spa Resort
Alun Retreat Resort Pangkor
Pan Borneo
Dnf Hotel Seremban
Jeds Island Resort
Iconic Regency Service Residences
Eastwood Valley Golf & Country Club
Harvinton Mansion
Bay Suites by Pinstay Plus
Hotel 7 Suria Kota Kinabalu
Hotel Le Shore Selangor
Hotel Seri Malaysia
Sepilok Forest Edge
Hulu Tamu Eco Resort
Embun Luxury Villa
Snooze Hotel
Gadek Hotspring Wellness & Spa Resort
Muo Hotel
Rose Cottage by De'La Ferns
Fenix Inn Sdn Bhd
10 Mentigi
Sugeh Hill Resort
Artisan Eco Hotel
Maryami Sufi Resort
Monocolo Boutique Hotel Sabah
Arch By The River
Fahrenheit Suites Kuala Lumpur
The Youniq Hotel Group Sdn Bhd
Dima Garden
Sky Water Villas
Treasure Hotel and Suite Melaka
Rest Inn Hotel
The Concept Hotel
DJ Citi Plaza
Muo Hotel
Rose Cottage by De'La Ferns
Fenix Inn Sdn Bhd
10 Mentigi
Sugeh Hill Resort
Artisan Eco Hotel
Maryami Sufi Resort
Monocolo Boutique Hotel Sabah
Arch By The River
Fahrenheit Suites Kuala Lumpur
The Youniq Hotel Group Sdn Bhd
Dima Garden
Sky Water Villas
Treasure Hotel and Suite Melaka
Rest Inn Hotel
The Concept Hotel
DJ Citi Plaza

Why Hotel Chains Choose Softinn?

1

Good Process

Softinn offers streamlined workflows that ensure consistency across multiple properties. From reservations to reporting, everything follows a clear, efficient process that helps hotel chains stay organized and productive.

2

Quality Products That Solve the Real Problems

Our solutions are designed with the hospitality industry in mind, tackling common challenges like inventory management, rate control, and guest engagement. Hotel chains benefit from tools that truly address their day-to-day operational needs.

3

Professional

Softinn provides reliable support, timely updates, and industry expertise. Hotel chains can trust us as a professional partner committed to their long-term growth and success.

Hotel

Check Out Which Hotel Chains Use Our Products

Find out how hotel chains use our products to stay competitive and grow sustainably

  • Snooze Too Hotel

  • Parkland Hotel

  • D&F Boutique Hotel

  • Hotel Seri Malaysia

  • GM Hotel

  • The Concept hotel

Level up your guest experience with Softinn Hybrid Kiosk.

A genuinely convenient self check-in journey.

Our Clients Said

Read The Customer Success Use-Case

Real stories, Real results

Parkland Hotel
Pic

Weng Kin

Manager at Parkland Hotel, Cameron Highlands

Parkland Hotel is a 30-room budget hotel located in the heart of Brinchang town. It is part of Stay Cameron Highlands, a hotel chain that manages six properties across Cameron Highlands. Five of these properties currently run on Softinn's hotel management system.

D&F Boutique Hotel
Pic

Peggy

Manager at D&F Boutique Hotel

D&F Boutique Hotel currently operates three branches in Seremban. We focus on providing a comfortable and personalized stay for our guests, with each branch designed to offer a cozy and welcoming boutique hotel experience.

Solutions For Every Role In Your Hotel

Admin & Owner

Get Started
Admin & Owner

Manager

Get Started
Manager

Front Desk

Get Started
Front Desk

Housekeeping

Get Started
Housekeeping

Finance

Get Started
Finance

Marketing & Sales

Get Started
Marketing

Frequently Asked Questions

What if I lost my internet connection?

Fret not! You may still issue room keys and check in your guests using our Hotel App. No internet required.
Our Hotel App works as a client between your hardware (e.g. hotel door lock, credit card terminal, MyKad reader, passport reader etc.) and the cloud system.
Run marketing campaigns using our promotion code system. Segmentize your guests using data collected in your PMS.
There's no additional maintenance fee. You get the product, software updates, and monthly training. All-inclusive in the monthly subscription.
Onboard and train new staff within a day with a self-paced video guide. 200+ video guides available and still growing. OR book your slot to join the free monthly group training offered by Softinn.
Because we offer "try before you buy" program. Don't trust what others said; try it!