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Keep Rooms Guest-Ready Without the Chaos

Softinn helps housekeeping and maintenance teams stay organized, respond faster to issues, and keep guests happy — even during peak seasons

The Challenges Housekeeping Managers Face

Running housekeeping and maintenance is tough when:

Guest check-outs and arrivals peak at the same time, creating pressure to turn rooms around quickly.

01

Last-minute issues (like broken air conditioners or plumbing) disrupt the housekeeping schedule.

02

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03

Miscommunication between front desk and housekeeping leads to delays or double work.

04

Tracking staff performance and task completion is manual and time-consuming.

Hotel Housekeeper

How Softinn Helps You Win

Real-Time Room Status Updates

Housekeepers know exactly which rooms need cleaning, and the front desk sees updates instantly — no more radio calls or confusion.

Faster Turnaround During Peak Hours

Prioritize urgent tasks like upcoming check-ins so rooms are always ready on time.

Seamless Maintenance Coordination

Report issues (e.g., broken aircon) directly in the system. Maintenance gets notified immediately without disrupting other schedules.

Track Performance Easily

Monitor task completion, identify bottlenecks, and ensure quality standards are consistently met.

What Other Housekeeping Managers Say:

💬 "Softinn makes coordinating housekeeping so much smoother. Even when three aircons broke down during peak season, we resolved it quickly without affecting check-ins."

— Housekeeping Manager, Langkawi

Hotel Housekeeper

Free Resources for Housekeeping Managers

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Want to Streamline your Housekeeping and Maintenance?

Book a Free Demo with Softinn

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Frequently Asked Questions

What if I lost my internet connection?

Fret not! You may still issue room keys and check in your guests using our Hotel App. No internet required.
Our Hotel App works as a client between your hardware (e.g. hotel door lock, credit card terminal, MyKad reader, passport reader etc.) and the cloud system.
Run marketing campaigns using our promotion code system. Segmentize your guests using data collected in your PMS.
There's no additional maintenance fee. You get the product, software updates, and monthly training. All-inclusive in the monthly subscription.
Onboard and train new staff within a day with a self-paced video guide. 200+ video guides available and still growing. OR book your slot to join the free monthly group training offered by Softinn.
Because we offer "try before you buy" program. Don't trust what others said; try it!