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Cloud-based Hotel Management System with
All-in-one solution for the hotel-business
Make IT Easy for Hotel
We create business predictability for the hotel owners and enable hotel automation through these products
Property Management System (PMS)
From check-in to checkout, one PMS for your front desk, back office, housekeeping, and accounts team. Easy to use. Powerful in action.
Hotel Channel Manager
Instantly sync bookings, rates, and availability with OTAs like Booking.com, Agoda, and Airbnb — to avoid double bookings and save staff time.
Hotel Direct Booking Engine
Show your offers, take bookings, and process payments on your website and social media — commission-free.
Hotel Website Content Management System
Update your website content to get more leads and convert page visitors to bookers
More Than 1,278 Hotels Use Softinn
2024
Bookings GMV
13M+
2024
Kiosk Usage
39K +
Daily
Direct Bookings
93K +
Daily
Check-Ins/Outs
5K +
Daily
Concurrent Users
305
Connected to
148 OTAs
Select Your Property Type to Get Started
Boutique Hotel
Get Started
Resort & Villa
Get Started
Hotel Chains
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Short-Term Vacation Rental
Get Started
Campsite
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Airport Hotel
Get Started
Why Choose Softinn?
All-in One
Five products including PMS, Channel Manager, Booking Engine, Content Management System, and Hotel Kiosk.
Try It for Free – No Risk!
Explore our solutions with free trial, see real result before commit.
E-Invoice Ready And Tax Compliant For Hotel
Our system is built to help your hotel meet both local and federal tax requirements in Malaysia, Indonesia, the Philippines, and Singapore.
Loved by Hoteliers Like You
Excellent support from real people who understand hotels, trusted by 1,000+ of hotel owners across Southeast Asia.
Train Your Team for Free
Join our monthly online training sessions to ask questions, or explore step-by-step video guides anytime you need them.
Fast, Secure & Reliable
Powered by Microsoft Azure, secured with Comodo SSL, and compliant with PDPA for guest data protection.
We care about both your user experience and your hotel guest experience
Weng Kin
Parkland Hotel Cameron Highland
Pleased with the service provided by Jee Shen and team. Very professional and open to feedback and always provide solution for our self check-in kiosk.
Amir Wahid
Alun Retreat
Using the Softinn System is very convenient for the resort in handling guest check-ins and check-outs. It's easy to use and simple to learn for first-time users. Highly recommended!
Ah Rou
The Great Hotel Ipoh
This software has greatly reduced the workload for the HR department and helped resolve issues more efficiently. The management team also responds in a timely manner. It would be even better if there were a mobile app available.
Benedict L
Web Developer for a Hotel
Softinn has made managing my hotel bookings so much easier! The user interface is intuitive, and the overall experience has been seamless. Highly recommended for anyone in the hospitality industry.
Muslim
Sura Inn Hotel
Softinn definitely helps save time and makes work easier for the whole operational team — from Front Office and Housekeeping to Management, Auditors etc.
Peggy
D&F Boutique Hotel
Softinn is simple, reliable, and designed with hoteliers in mind. It makes daily operations easier and helps improve both efficiency and the guest experience.
Weng Kin
Parkland Hotel Cameron Highland
Since using Softinn together with integration of self-serve kiosk, we are able take up the management of other hotels thus improving revenue and guest satisfaction.
Cheryn T.
D&F Boutique Hotel
The provided the basic software needs for hotelier which is easy for front office officer to use, its pretty straight forward. Another thing would be the simple website template which is allowing us to have a platform to provide more info to the public & another channel. They also constantly update & innovate new features of their software.
Emmy
Harvinton Mansion Genting Highland
We've been using this system for our first hotel and the experience has been excellent — it's modern, user-friendly, and has made our daily operations so much smoother. The support team is always responsive and helpful whenever we need them. Because of the positive results, we decided to also implement it in our second hotel. Managing both hotels with the same platform has saved us a lot of time and given us better visibility across properties. Highly recommended!
Eddie Wong
Guest of Snooze Too Hotel
This hotel is very amazing. Feels like at ur own home. A lot of amenities provided and reasonable price. But parking space is very hard to find and this hotel room starts at level 3&4.. no lifts. Staff is very helpful. The self check in / out is superb easy..
Kw Lee
Guest of D&F Boutique Hotel
The staff were exceptionally welcoming and accommodating, making the check-in process smooth and hassle-free.
Suhaimi Yahya
Guest of Parkland Suites
Highly recommended for family trips or honeymoon trips because the place is so private. There's parking and a self-check-in kiosk that's very easy. 10/10. Lurveeee
Jessie Lee
Guest of The Great Hotel Greenhill Ipoh
It's quite interesting the check in and check out process were managed by a machine. You basically self-service through the process - scanned passport, key room number, make payment, receive and return access card.
Thomas Heaven
Guest of The Great Hotel Greenhill Ipoh
The fully automated check-in was interesting, but the real star was the excellent WhatsApp service response. Definitely recommended for stays in Ipoh!
Opal
Guest of The Concept Hotel KL
Safe and cheapest option for nights, stay, this hotel is must be on your list. The staff is professional and easy to deal with.
Zuliana Masri
Guest of Eastwood Valley Golf & Country Club
It was more than sufficient for our purposes - the room was clean, there was a hot shower and check in check out was easy breezy.
Amy Ngooi
Guest of Fu Hotel
Check-in and check-out were smooth and hassle-free. The staff were friendly and always ready to help. Will definitely revisit!
Evelyn Ng
Guest of Sugeh Hill eco Resort
Safe and cheapest option for nights, stay, this hotel is must be on your list. The staff is professional and easy to deal with.